Privacy Policy
1. General Provisions
This Privacy Policy governs the collection, use, and protection of personal data provided by users of our website in the United Arab Emirates. The administration of the website is committed to ensuring that all data is processed in accordance with the applicable data protection laws of the UAE, as well as the General Data Protection Regulation (GDPR) standards recognized internationally. By using our website, users acknowledge their understanding of this Privacy Policy and agree to the practices described herein. The administration takes measures to ensure that personal data is treated responsibly, securely, and transparently in line with legal requirements.
2. Information We Collect
We may collect personal information that users voluntarily provide when accessing our website, including but not limited to names, email addresses, and communication preferences. In addition, we may collect technical data such as IP addresses, browser type, device identifiers, geolocation information, and usage statistics. The collection of this information allows us to provide tailored services and enhance the user experience. No sensitive personal data such as religious beliefs, health information, or biometric identifiers is collected without explicit consent, and the administration ensures that all collected data is proportionate and relevant to its intended purpose.
3. How We Use Information
The information collected is used exclusively for legitimate purposes, including improving user experience, ensuring technical functionality, optimizing website performance, and enabling efficient communication with users. Data may also be used for the development of new features, marketing analysis, and security monitoring. All uses of data are aligned with applicable UAE law and GDPR standards. We do not use data for purposes unrelated to communication and website operation without explicit consent. The administration guarantees that all usage of personal information is done in good faith and for clearly defined objectives.
4. Data Protection and Retention Period
The website administration applies technical and organizational measures to safeguard user data from unauthorized access, disclosure, alteration, or destruction. This includes secure storage methods, encryption technologies, and restricted data access. Personal data will only be retained for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable UAE laws. Once the data retention period expires, personal data is securely deleted or anonymized. Users may request information about retention periods relevant to their data at any time.
5. Data Transfer to Third Parties
We may transfer personal data to third parties only when such transfer is strictly necessary and lawful, such as to trusted business partners, analytics providers, or hosting services. These third parties are obligated to maintain the confidentiality and security of personal data in compliance with GDPR and UAE regulations. We do not sell, lease, or otherwise commercially disclose personal data to unrelated third parties. Transfers of personal data outside the UAE are permitted only when adequate protections are in place, in accordance with international standards.
6. Use of Cookies
Cookies are used on our website to enhance user experience, analyze performance, and customize website content. Cookies may include session cookies, persistent cookies, and analytical cookies. Users can manage cookie preferences at any time through browser settings. Cookies do not contain personal identifiers but may be linked with other data to improve functionality. The administration ensures that cookies are used in a manner consistent with user rights and data protection requirements in the UAE and under GDPR.
7. User Rights
Users have the right to access, correct, update, or delete their personal data. In addition, users may object to processing, restrict processing, or request data portability as provided under GDPR. In the UAE, users may exercise similar rights under applicable laws. All requests related to personal data rights will be handled in a timely and lawful manner. Users also have the right to withdraw consent where processing is based on consent. We encourage users to contact the administration with any inquiries related to their data rights.
8. Changes to Policy
The administration reserves the right to modify this Privacy Policy at any time in compliance with applicable law. Updates will be published on this website, and significant changes will be communicated to users through appropriate channels. Continued use of the website after such modifications constitutes acceptance of the updated policy. Users are encouraged to review the Privacy Policy periodically to stay informed about how their personal information is managed.
9. User Consent
By accessing and using our website, users consent to the collection, processing, and use of their personal data as outlined in this Privacy Policy. This consent is deemed valid unless withdrawn by the user in writing or by discontinuing use of the website. The administration ensures that consent is freely given, specific, informed, and unambiguous, in line with GDPR and UAE data protection requirements. Users maintain the right to withdraw consent at any time without affecting the legality of prior processing.
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📍 Al Moosa Tower 2, Sheikh Zayed Road, Trade Center First, Dubai, UAE
📞 +971 4 801 6025